Frequently Asked Questions
(FAQs)
Buying a house is a huge step for most people and choosing a
conveyancing solicitor or a licensed conveyancer can also be a daunting
task. Should you just accept the one recommended by your estate
agent or building society, should you make numerous telephone
calls yourself for quotes, or are you tempted by the cheapest
firm? How can you be sure that you will receive the best value
for money fixed fee conveyancing service?
Since 1995 Conveyancing Marketing Services have been
building up a panel of solicitors and conveyancers throughout
the UK who are willing and able to
deliver a prompt and efficient legal conveyancing service. We monitor
their performance on an ongoing basis and if they do not meet
our standards - then we do not recommend them to our clients.
Furthermore, we have negotiated very special fees with them, so
that you - the client - get the best deal possible.
What exactly is the CMS Price
Guarantee?
Exactly that -
CMS guarantee to better any other genuine quotation that
you may receive. Most other
companies have hidden extras which are difficult to spot as they
are hidden in the small print. Since 1995 the CMS policy has
been to eliminate such extras and only provide genuine all
inclusive quotations. Therefore we are confidently able to
guarantee the very best genuine quotes. Even if you
proceed with us and then find a cheaper quote we will honour our
guarantee so you have nothing to lose.
What makes CMS
different from any other website?
CMS have been providing
legal and solicitors quotes since 1995 and do not use large conveyancing factories
as do many other websites. All our solicitor firms are
medium size high street solicitor firms offering a personal
service as well as very competitive fees.
Why is it that I have seen some
quotes as low as £120 from other sites which appear to be
cheaper than yours?
These quotations may appear
cheaper but do not fall into the trap. No conveyancing solicitor could
make a profit from such low fees. What they do is conceal
many other hidden extras which when added on make their quotes
very expensive indeed.
CMS
guarantee to better any other genuine quotation that you may
receive.
What are disbursements exactly?
Disbursements are costs
collected by solicitors and passed on to a third party. For
example you have to have a local search undertaken if you are
purchasing a property in the UK. The solicitor will
therefore need to collect the cost of this from the client and
pass it on to the relevant Local Authority. Please see the
complete list
of disbursements on our website.
What do you mean by
hidden extra costs?
CMS do not have any
hidden
extras as they only insist on providing genuine quotes to all
their clients. However, may firms charge extra for
acting
for your lender, leasehold additions, extra searches, petty
disbursements, expedition fees, indemnity insurance, abortive
insurance etc. These can add £200 or more to the quote.
I understand that
the disbursements are the same with all quotes?
They should be but some
firms use the list of
disbursements to hide extra charges so
they can make more profit from the client. Remember they
cannot make a profit if they charge you just £120 or so – they
need the extra costs for that.
How can I compare
quotes on a like for like basis?
This is becoming
increasingly difficult for the public at large. One way is
to insist on being given the total costs for your transaction
including everything that may be involved. The other is to
ask CMS without obligation to look at your other quotes and
point out any possible
hidden extras that you may have missed. We have
been giving such free advice to clients for years – and we
invariably save them money.
CMS guarantee to better any other genuine
quotation that you may receive.
Surely you are only
interested in getting business for yourself so why should you
offer this service?
We are an ethical company
(established 1995) and believe that it is morally wrong to deliberately under quote
anybody. We will explain the breakdown of all competitor’s
quotes to you and inform you of the absolute total payable.
Which quote you take after that is your own decision – but at
least you are now able to compare like for like.
Surely deliberately
under quoting amounts to bad practice?
We couldn’t agree more but
you will find that the majority of websites are now doing this
in order to boost the very low conveyancing fees they have
quoted clients.
CMS can and will point you to the relevant small print on these
other competitor’s quotes so that you can judge for yourself.
What happens if I
am unhappy with my solicitor for any reason during the
transaction?
CMS offer a hands on and
friendly service right through to completion. Many of our
firms have been on the CMS panel for 12 years and we know them
very well. In the unlikely event that you have such a
problem we will invariably resolve the issue to your
satisfaction.
Why should I
use an Online Solicitor?
Moving house can be quite
stressful at times and the CMS panel always try to make the
process as smooth and painless as possible keeping you updated
all the way. Your transaction will proceed efficiently and
quickly to completion. CMS also provide you with regular
updates to your matter with email and SMS updates. This
allows you to be kept up to date 7 days a week. Also the
whole matter is dealt with by post and email so there is no need
for any time consuming meetings with your solicitor. This
means that CMS can offer extremely competitive fees with a high
level of service.
Are all of
your solicitors members of the Law Society?
Yes all members are full
members of the
Law Society
and are now governed by the
Solicitors Regulation Authority (SRA)
all of whom are covered by a
minimum of £2,000,000 indemnity insurance for your protection.
Our building society/estate agent has strongly
recommended we use a local solicitor - should we not use them?
This can happen as lenders and estate agents like to recommend
business to local solicitor firms (and often get investment
business in return).
Indeed many of the larger estate agents have now also formed joint
partnerships with solicitors. The questions here are:
Will you, the client, be getting impartial legal advice on your
transaction?
Will it cost you extra money for the same conveyancing to be
done?
Our
solicitors are approved by all the major banks and building
societies (and are on their panel) meaning they can act for both
you, and the lender, for no extra cost.
Remember, you are totally free to choose your own solicitor. At
the end of the day it is your choice, and you are paying the
bill !
I
have been told that a local solicitor would do a better
(quicker) job, and I can visit if necessary?
All
solicitors have to carry out exactly the same preliminary enquiries
and searches as any local solicitor would - there is no
difference whatsoever. Our solicitors use fax, e-mail and overnight
document exchange to ensure there are no delays.
Most clients make one visit at most, to see their solicitor, in
order to sign contracts (and even this is not necessary). In
today's modern world, most conveyancing is already conducted by
fax, e mail, telephone and post for convenience. We find that
most clients want the legal work undertaken efficiently,
promptly and at a reasonable cost. This is exactly what CMS
panel solicitors offer (However, we will always offer you our most local solicitor as
an alternative choice).
Why
is it that your prices are lower than other quotes I have
received?
Solicitors fees do vary considerably throughout the country and
in relation to the size of the law firm and their own overheads.
CMS we have negotiated special discounted fees with reputable
firms who specialise in conveyancing only. We recommend
many clients each year to these firms and naturally obtain lower
prices for our clients.
I
do not understand a lot of the legal terminology used - how do I
deal with this?
CMS can help here
-
just
click here for our jargon buster pages
and hopefully most of your
questions will be answered.
What are
Home Information Packs and do I
need one?
Again just
go to our
Home
Information Pack pages
for a full explanation.
What is involved with a
Remortgage?
This is
quite a straightforward process - please see our
remortgage page
and
conveyancing guide for further details.
How do I add / remove someone
from the deeds of my property?
This is quite a straightforward process - please
see our
remortgage page
and
conveyancing guide
and also
transfer of
equity page
for full details.
I am buying a Leasehold Property
- what does this involve?
There are
quite a few differences with this type of property which are
also explained in our
conveyancing guide
Do you have any further
information on mortgages?
Yes you can
find this from our
mortgage information page
How
do we know we will get a good service from these solicitors?
We
continually select our panel of solicitors on merit and efficiency, and
have now been using most of them for many years. All our ‘high street’
firms are, of course, members of the Law Society with full
indemnity insurance for your protection. These CMS panel
firms also have to use the CMS tracking software which enables
us to monitor their performance at every stage - as well as
keeping clients updated throughout the transaction..
Can
we deal directly with the solicitor concerning our matter?
Most certainly, once we have given them your details, you will
deal with them direct throughout the transaction. This can be by
telephone, fax, email or you may visit them if you wish.
What
if we have any difficulties in contacting or dealing with the
solicitor?
In
this unlikely event, please do not hesitate to contact us
personally. We have an excellent working relationship with our
lawyers and will always be pleased to assist. They have also signed a legally binding
agreement with CMS including a
Service Charter to cover your
interests.
How long
will my transaction take to complete?
This is probably one of the
most difficult questions for anybody to answer as it often
depends upon many factors. These may include waiting for
mortgage offers to be issued (either to yourself - or others in
your chain), whether others in the chain have sold their
property and the position of their own buyers etc. Whether
there are any survey or structural problems can also delay
matters. As a general guide an average transaction may
take 6-8 weeks to exchange contracts with completion following
after a further 2-4 weeks. However, it may happen more
quickly or slowly depending upon the individual circumstances.
None of the CMS panel of solicitors will delay any matter as it
is in their own interests to complete as soon as possible.
FREQUENTLY ASKED QUESTIONS
FOLLOWING THE DEATH OF A PROPERTY OWNER
(Please refer to the
useful Jargon Buster at the foot of this fact sheet for an
explanation of the legal terms used)
1. What happens to a property
when the owner dies?
The Transfer of land
following death is regulated by the Land Registration Act 2002
When a person dies and
they own land that will be inherited by someone else, it is
usually necessary to register the change of ownership at the
Land Registry. A solicitor will do this for you and if you
would like a quote for this please either:
Call us on
0845 060 33 55 or 01638 565 318
Or click on the
QUOTE button on this web-site and select the Transfer of
Equity option, inserting £0 as the consideration. ·
Or e mail us at
customerservice@cms-uk.co.uk. and we shall be pleased to
answer any queries you may have.
If a solicitor has
been employed to deal with Grant of Probate or Letters
of Administration it is not necessary to use the same
solicitor to transfer the property. It
is often much more cost effective and efficient to use a
specialist Conveyancer to deal with this aspect of the transfer
of property. All CMS solicitors are fully qualified to deal with
this type of land transfer.
2. How do I find out
whether the Deceased owned any land?
The Deceased will
usually have Title Deeds for any land that they owned. If
there is no mortgage on the property they may keep the Title
Deeds at home or they may be held for safe keeping with a
bank or a solicitor.
If you are not sure
whether the deceased owned property or land you may check this
with the Land Registry. You should be aware that a fee is
payable for this service. You will find their contact details in
our useful links section below. As Personal Representative
of the deceased, you can find out this information by making a
search in the Index of Proprietors’ Names.
If you feel that you need to carry out this search, particularly
if you think that the deceased may have owned a number of
properties, you may contact the Land Registry and they
will explain the procedure you need to follow. Please be aware
that there is a fee to search the Index of Proprietors’ Names.
If the land or
property is already registered with the Land Registry then the
deeds will consist of a Charge Certificate if the
property is mortgaged or if there is no mortgage the deeds will
consist of a Land Certificate.
If the deceased has
owned the property for a long time, and there have been no
changes, then the land may not be registered with the Land
Registry in which case the title deeds will consist of a
collection of deeds and documents usually Conveyances, Legal
Charges, Assents etc. and will include the deed which conveyed
the property to the deceased.
3. How should the
Personal Representatives of the Deceased deal with the estate?
By law, the Land
Registry always has to assume that the Personal
Representatives of the Deceased are following the wishes of
the Deceased and are acting within their powers. The Land
Registry are not empowered to investigate whether any
transfer of the property is in accordance with a Will.
Depending upon the
wishes of the Deceased or their Will the Personal
Representatives may:
-
Become the registered owners in
their capacity as
Personal Representatives
-
Transfer the property to any
Beneficiary of the Will of the Deceased
-
Transfer the property to the
Executor of the Will of the Deceased as
Trustee
-
Transfer the property to someone
else in their capacity as
Personal Representatives
-
Discharge a mortgage if the
Deceased was the lender
4. What happens if a
joint owner dies?
A. Property held as
‘Joint Tenants’
When property is owned
jointly or by several owners as joint tenants the surviving
owner (s) may apply to the Land Registry to register the
property in their sole name. There is no fee for this but you
will need to send the Land Registry:
-
A completed form DJP (See the
Land Registry web-site for the form)
-
Evidence of death (the original
or official copy of the death certificate, the grant of
probate or letters of administration).
B. Property held as
‘Tenants in Common’
When a property is
owned jointly or by several owners as tenants in common their
share of the property must be dealt with according to the Will
of the Deceased. See 2. above.
5. What happens if
the owner of an unregistered property dies?
If the Deceased is the
sole owner or last surviving joint owner of the property then
the Personal Representatives of the Deceased will deal
with the property – see 2. above. The property will be conveyed
to the new owner by means of a Deed called an Assent or a
Transfer. The new owner of the property will then have to
apply to the Land Registry for first registration of the
property.
6. Registration of
Personal Representatives
-
Personal Representatives
may apply to become the registered owners of a property.
This option could be used if the Beneficiary of a
Will is a minor and not able to inherit. In this case,
the Personal Representatives become the registered
owner, but only as Personal Representatives of the
Deceased.
-
Once they are registered as
owners of the property, the Personal Representatives
can later Transfer or Assent the property to
the Beneficiaries of the Deceased.
7.
Registering the Beneficiaries of the estate – Assents
The Beneficiaries
of the Estate may also become the registered owners. In this
case they will need to produce the original or an official copy
of the Grant of Probate or Letters of Administration,
a Stamp Duty Land Tax Certificate and the appropriate fee. If
the Beneficiary is already a joint owner of the estate
there is no fee to pay. The Beneficiary can apply
directly to the Land Registry but this can be complex and
a CMS solicitor will be able to deal with this for you easily
and efficiently.
8. Transfer
of property to a third party
Following Grant of
Probate or Letters of Administration the property may
be legally transferred to a third party upon production of the
Grant of Probate/Letters of Administration.
9. What forms are used to
transfer the property of the Deceased?
Form AS1 will be used
to assent, i.e. transfer, the whole of one or more registered
titles to the beneficiary or beneficiaries.
If form AS1 is not appropriate then one of the following forms
may be used:
Form AS2
– assent of a charge (mortgage) (i.e.
where the deceased was a lender);
Form AS3
– assent of part of one or more
registered titles;
Form TR1
– transfer of the whole of one or more
registered titles;
Form TP1
– transfer of part of one or more registered titles.
10. How do I find out if the
land is the land registered?
If you do not know
whether the property is registered, you may:
-
Use the Land Registry’s online
Find a property service or
-
Carry out a search of the index
map. You can do this by completing and sending
form SIM to the Land Registry office responsible for the
property you are dealing with.
If you have appointed a CMS solicitor to deal
with the Transfer or Assent of the property they will check with
the Land Registry whether the property is registered and if
necessary will carry out a search of the Index Map for you.
11. What is the procedure if
the land is registered?
If the property is
registered, you can:
-
view or download a copy of the
register using the Land Registry’s online
Find a property service or
-
get an up to date Official Copy
of the Register. You can do this by sending
form OC1 to the Land Registry office responsible for the
property you are dealing with.
If you have appointed a CMS solicitor to deal
with the Assent for you they will obtain up to date Official
Copy Entries to check the register before proceeding with the
Assent or Transfer.
There may be entries on the register that you will have to
consider before you can complete the transfer of the property.
These may include:
Restriction:
an entry requiring the consent
of someone before a particular dealing with the property can
take place. This could be a lender, a local authority charge, a
party with matrimonial rights, a party with rights of occupation
or in the case of leasehold property a Landlord or Management
Company.
Notice/Caution: you may need to apply for their
cancellation or removal before you would want to go ahead with
the transfer. As above this could relate to a financial,
matrimonial or right of occupation charge on the property.
Leasehold land: if your property is leasehold,
there is usually a clause in the lease requiring the landlord to
give his consent, or at least to be informed.
Mortgaged land: If the property is mortgaged,
and you do not intend to repay the mortgage in full, you will
need to obtain the consent of the lender if you want to transfer
the property. If you are paying off the mortgage, you will need
to obtain evidence of the discharge of mortgage.
If you have appointed a CMS solicitor to deal
with the Transfer/Assent they will advise you whether there are
any Notices/Cautions/Restrictions or Mortgages on the property
and advise you how to deal with them.
Please note that this is not a full list of the entries that may
appear on the register relating to the property
12. Are there any other
matters I need to consider before proceeding with an
Assent/Transfer?
There are many other
matters which do not concern the legal transfer of the land, but
may be very important to you. These may include, for example the
taxation implications of the Assent or Transfer of the property
and you should seek the advice of your accountant before
proceeding.
13. Is Stamp Duty payable on
a Transfer/Assent
Normally SDLT evidence
is not required and you may sign a self-certificate. However, if
the person acquiring the property gives a consideration of
£40,000 or more for it, other than where they assume
responsibility for a secured debt, a Land Transaction Return
certificate in form SDLT5 will be required.
If you are unsure if your transfer requires a Land Transaction
Return certificate, your solicitor will advise or you may
contact HM Revenue and Customs enquiry line on
0845 603 0135
for advice, or on-line at
www.inlandrevenue.gov.uk/so.
14. Where can I get further
advice?
·
To obtain further assistance or
information, you can:
·
Access the Land Registry website
www.landregistry.gov.uk
·
Email
Customersupport@landregistry.gsi.gov.uk or
·
Telephone Customer Support on
0844 892 1111
or
Your CMS solicitor will be happy to answer any
queries you may have
15. Jargon buster:
You will find below an
explanation of the various legal terms used:
-
Assent
– this is the
deed often used to transfer property by the Personal
Representatives of a deceased landowner to legally transfer
property to the person entitled to it. An Assent is usually
supported by the grant of probate or letters of
administration.
-
Administrator/Administratrix
– this is the
term used for the Personal Representative of a person who
has died without leaving a valid will.
-
Beneficiaries
– this is the
term used for the persons named by the Deceased in their
Will to inherit property or goods.
-
Charge Certificate
– this is the document
produced by the Land Registry to evidence legal ownership of
a mortgage property.
-
Executor/Executrix
– this is the
term used to describe the Personal Representative of a
person who has died and has left a valid will.
-
Land Certificate
– this is the document produced
by the Land Registry to evidence legal ownership of an
unmortgaged property.
-
Land Registry
– this is the Government office
that deals with the registration of all property in England
and Wales.
-
Letters of administration
– this is the
document that is used when the Deceased has not left a valid
Will. This document appoints an Administrator to deal
with the Deceased’s estate.
-
Letters de bonis non
administrandis – If
the original Administrator has died without leaving a
valid Will then this document is needed to appoint a new
administrator to deal with the Deceased’s estate.
-
Official Copy of the Register
– this is a document
produced by the Land Registry to provide an up to date view
of the current property register and will include details of
ownership, restrictions on the property and any legal
charges or mortgages.
-
Personal representative
– this is the
term used to describe either the Executor of a valid
Will or the Administrator where there is no valid
Will.
-
Probate
– this is the document, issued
by the Probate office which legally appoints an Executor.
-
Title Deeds
– Either a bundle of documents
consisting of Conveyances, Mortgages, Legal Charges, Assents
or a Land or Charge Certificate which prove the ownership of
the property.
-
Transfer
– the legal deed used to
Transfer ownership of property.
-
Trustee
– a person who is appointed to
hold property on in trust on behalf of another person.
-
Will
– this is the Legal Document
expressing the wishes of the Deceased in relation to their
property.
How
do we proceed if we are interested or have any further queries?
Just contact CMS either via our website, email or telephone and
our dedicated team will be only too pleased to help should you
have any questions or queries.
Remember CMS guarantee to better any other
genuine quotation that you may receive
End of Frequently Asked Questions
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